Collision Center


Here at the Jacky Jones Ford Collision Center, we understand that when your car has been in an accident, it can be a time-consuming and difficult process. 
Our goal is to make that process as pleasant as possible. Our quality standards and excellent customer service will prove that we try to not just meet but exceed your expectations.

With over 100 years of combined experience, I/CAR certified technicians and our computerized paint matching system, you can rest assured your car is in the best hands. 

For your convenience, please contact:

Chad Ferguson
Collision Center Manager
Jacky Jones Ford
Cleveland, Ga.

Before an accident:

  1. Print this collision Guide and keep it in your glove compartment.  It has all the information you'll need to collect in case you're ever in an accident.  Collision Guide >
  2. If original parts aren't included in your policy, talk to your agent about getting original parts coverage.
  3. Make sure you have our dealership body shop contact information.
  4. Be prepared and take extra precautions when seasons or driving habits change.

If you're in an accident:

  1. Make sure everyone involved in OK, then call 911 to file a report.
  2. Collect information using the Collision Guide >
  3. Arrange for a tow if your car isn't driveable.
  4. Get in touch with our expert collision service technicians.  Remember, you don't have to go to the shop your insurance company recommends so choose the techs who know your Ford.
  5. Review the estimate and make sure original parts are listed as replacements.
  6. Don't sign anything unless you are comfortable with the estimate.
  7. Remember, the only way to keep it a Ford is to use original Ford Collision replacement parts for repairs.


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